15 ways conversation designers could use ChatGPT
People from all industries and professions have gotten a hold of ChatGPT and have begun to understand the potential power of NLP technologies. In the field of conversational AI, for obvious reasons, there’s been a LOT of talk about whether a future version of ChatGPT would negate the need for conversation designers. The reactions from […]
You must see Amelia’s 7 Design Principles
How do you ensure you’re on the right track in conversational AI? How do you ensure you’re not wasting time and resources on something that won’t help anyone? Many designers keep principles in mind while they work. Design principles are at best a great resource for aligning minds when people collaborate, and at worst a […]
Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson
Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.
Why do most chatbots fail? With Dawn Harpster, Talkdesk
Dawn Harpster, Senior Conversation Architect at Talkdesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.
A novel approach to designing bot personas
“There is no such thing as a voice user interface with no personality,” according to Voice User Interface Design, written by Michael H. Cohen, James P. Giangola and Jennifer Balogh in 2004.
Conversation design maturity with Braden Ream, CEO, Voiceflow
We were joined by Braden Ream, CEO, Voiceflow to discuss conversation design maturity and best practice for growing conversational AI teams.
The past, present and future of conversation design with Voxable
Join Voxable’s Matt Buck and Lauren Golembiewski to dive deep into the past and future of conversation design.
Has Amazon just cracked conversation design once and for all?
Has Amazon’s latest Lex feature: Automated Chatbot Builder, just solved conversation design for everyone?
Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai
Celene Osiecka joins us to share tips and insights on designing conversations at scale, teamwork, personality and talent.
Voxable Design Assistant streamlines conversation design with help from GPT-3
Conversation design tooling company, Voxable, has released the world’s first digital assistant specifically to help conversation designers.