Automating call centres with AI and Frank Schneider
Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.
The future is multi modal
Transcript A good digital assistant will take context into consideration when providing a user experience. Now that context can be related to the device that you’re using, could be related to the environment that you’re in, could be related to how much time and attention you have available at any given time. So for example, […]
Voysis acquired by Apple
Apple acquired voice-specialist conversational AI company, Voysis, recently and how we discovered it was, well timed and kinda funny.
Voice and the TV with TiVo’s Charles Dawes and Patrick Byrden
Dustin and Kane speak with Charles Dawes and Patrick Byrden of TiVo about how they’re helping users discover content through the power of voice, and the future of TV. Listen on: Presented by Botmock If you’re using things like Lucid Charts and Microsoft Visio to design your conversational experiences in, you should check out BotMock. Those […]
Multi-channel conversational strategies with Nico Acosta
This week, Dustin and Kane chat with Nico Acosta, Director of Product and Engineering at Twilio, about how companies are approaching multi-channel conversational strategies. Listen on: Apple podcasts | Spotify | YouTube | Overcast | CastBox | Spreaker | TuneIn | Breaker | Stitcher | PlayerFM | iHeartRadio Presented by If you’re using things like […]
Building an assistant on an assistant with Nick Carey
This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant.
How we made Hidden Cities Berlin with Nicky Birch, Michelle Feuerlicht and Nigel James Brown
In this episode, we take a deep dive into the creation of the world’s first voice-first interactive documentary: Hidden Cities Berlin for Google Assistant.
Voice first brand strategy with James Poulter
This week, we’re chatting to the ex-Lego frontier-seeking, Vixen Labs-venturing, Voice2 fire-starting, voice-first-feasting James Poulter about how brands can, could and should approach voice. As the ex-Head of Emerging Platforms at Lego Group, James led Lego through their first foray into voice with the creation and launch of the Lego Duplo experience on Alexa. He […]
Scoring voice experiences with Joel Beckerman
This week, Dustin Coates and I discuss the importance of sound design in voice experiences with the founder of Man Made Music, Joel Beckerman.
How to design a voice experience for the older generation with Heidi Culbertson
This week, Dustin Coates and I are joined by Ask Marvee founder and CEO, Heidi Culbertson, to discuss VUX design for the older generation.