Gartner’s Magic Quadrant for Enterprise Conversational AI Platforms: 2022 vs 2023 Comparison
So, it’s that time of year again. Gartner has released its Magic Quadrant for Enterprise Conversational AI Platforms 2023, and it makes for interesting reading. I’ll be doing some deeper analysis on this over the coming weeks, but wanted to give you a quick synopsis of what’s changed since last year. In a nutshell There […]
Conversations Squared #6 Kane Simms
Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who’s usually asking the questions – Kane Simms!
Context is King (and Queen), with Gregg Johnson, CEO, Invoca
Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.
Master assistant or multi-assistant orchestration? 4 considerations
When you start working on expanding your enterprise conversational automation initiative, you’ll be faced with a dilemma.
Digital humans and innovation at Capita with James Brooks
James Brooks, Innovation Principle, Capita, joins us as he shares his insights into Digital humans and how Capita is approaching conversational AI.
The DITAT maturity model for conversational AI
We’ve put together the DITAT maturity model for conversational AI to show the various stages of maturity conversational applications go through on the journey to AI transformation.
Conversational AI at GoDaddy and beyond with Sonia Talati
Sonia Talati, Senior Manager for Conversation Design at GoDaddy, shares some insights into how GoDaddy uses conversational AI and thoughts on scale.
Nova KBM’s AI assistant is more successful than anyone dreamed
Here’s how Nova KBM, a market-leading Slovenian bank, automated its customer engagement, and the results it saw.
Learnings from designing over 300 chatbots with Jim-Rowe Bot
Jim-Rowe Bot joins Kane-versational AI and talks through what he has learned from the experience of creating over 300 chatbots.
Voice AI that detects your tone of voice with Sean Austin, CEO, Helios
Sean Austin, CEO, Helios joins us to give an insight on how Voice AI is working to be able to detect what the tone of your voice is.