The DITAT maturity model for conversational AI

DITAT Maturity Model showing the 5 stages of maturity: Deflecting, Interpreting, Transacting, Assisting and Transforming

We’ve put together the DITAT maturity model for conversational AI to show the various stages of maturity conversational applications go through on the journey to AI transformation.

Conversations Squared #1 – Emily Uematsu Banzhaf

Emily Uematsu Banzhaf, Content Designer at WillowTree, talks to Ben McCulloch about conversation design. Emily is also a conversation/VUI designer, she leads the ethical use taskforce at Open Voice Network, and she’s a professional violinist!