Cerence and Harman on the future of voice in the car with Albert Jordan (Harman) and Joe Iacobelli (Cerence)

Picture of Kane Simms
Kane Simms
  • Founder and CEO at VUX

More ways to listen and watch

About this episode

Albert Jordan (Harman) and Joe Iacobelli (Cerence) discuss their recent partnership and the future of voice AI in the car.

Presented by Deepgram

Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:

Cerence and Harman bring the future of voice in the car

Albert Jordan, Vice President and General Manager of Automotive Applications at HARMAN International. and Joe Iacobelli, Director, Sales Engineering, Products and Strategy, Cerence, join us on VUX World to share more about the Harman and Cerence partnership that brings voice AI to third-party application providers and OEMs providing in-car services through the Harman infotainment systems and the Harman Ignite Store.

Links

Email Albert Jordan

Email Joe Iacobelli

Share

Link

Weekly newsletter

The latest in AI-powered customer experience. Make better strategic decisions with the help of our weekly newsletter.

Host

Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

Follow

Share

✓   Link copied
Link

Weekly newsletter

The latest in AI-powered customer experience. Make better strategic decisions with the help of our weekly newsletter.

Top articles and podcasts

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide
  • •    14 min Read
How ING is building the instant mortgage with agentic AI
What most companies get wrong about voice AI with Henry Vaage Iversen, boost.ai
Voice AI for customer experience: why it’s back and how to make it work
  • •    5 min Read
How Simplyhealth scaled voice AI to resolve 30% of calls

Latest articles and podcasts

Related content

More articles
Cobus Greyling: why intents, graphs and conversation design have come full circle
Cobus Greyling on where enterprise AI is really heading: data, security, forward-deployed engineers and conversation design.
From answers to actions: building better government AI
Pete Kowalczyk on knowledge graphs, goal detection and moving AI from answering questions to taking action.
What’s really breaking your AI agents?
Discover where conversational AI projects actually break: contradictory source data, manual process and weak testing.
How Simplyhealth scaled voice AI to resolve 30% of calls
Paul Atkins, Head of Business Optimisation at Simplyhealth, breaks down how they scaled voice AI to resolve almost a third of calls, and what it took to get there.