LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

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About this episode

Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.

There’s a new arms race happening in the world of conversational AI platforms and technology and it revolves around who can implement the most effective use cases and features using Large Language Models.

Kore.ai CEO, Raj Koneru, and CTO, Prasanna Arikala, join me on VUX World to share how Kore.ai sees the future of AI in the enterprise, thoughts on how LLMs are changing what’s possible and how Kore.ai is approaching integrating LLMs into the chatbot and voice assistant production pipeline.

In this episode

00:00 Introduction and presenting VUX World at the EU Chatbot Summit, We have a 30% DISCOUNT for you too: VUXEU23 to attend: https://theeuropeanchatbot.com/
02:18 Welcome Raj and Prasanna
04:15 ChatGPT raising expectations
07:44 Coupling LLMs with CAI platforms
11:00 The role of large language models
16:20 Mixing LLMs with Kore AI capability
18:07 Timeline / roadmap for LLMs
22:40 Word embeddings
26:30 Can LLMs predict intent?
34:13 Verifying responses
37:48 Analytics with LLMs
43:11 Benefits and impacts
50:05 How large language models will improve applications
55:55 LLMs will democratise AI
57:29 What do you wish LLMs could do
1:02:00 Outro

Join VUX World at the EU Chatbot Summit where we’ll be hosting a full day of enterprise AI best practice content, with the likes of Vodafone, Love Holidays, LNER and many more. We have a 30% DISCOUNT for you too: VUXEU23 to attend: https://theeuropeanchatbot.com/

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Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

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