Large language models with Witlingo’s Ahmed Bouzid

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About this episode

Ahmed Bouzid, CEO and Founder of Witlingo joins us as he shares the impact that large language models have had.

Presented by Tidio

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Ahmed Bouzid is an author, CEO and Founder of Witlingo, a SaaS voice AI company that helps brands give a voice to their customers.

Ahmed joins me to share the opportunities and challenges with implementing large language models in voice AI systems such as call centres and voice assistants.

In this episode

00:00 Introduction and welcome Tidio
05:27 Potential for businesses
09:50 Use cases that utilizes the eco system
15:14 Platform approach to product
23:56 Are LLMs hype or long term technologies?
33:08 The value of LLMs for Wiltlingo
36:16 Usage of large language models
39:23 LLM use cases considerations
44:34 Using an LLM to clean up
46:16 Assistants being multilingual
48:47 Outro

Check out https://witlingo.com/

Ahmeds book – Elements of voice first style

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Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

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