Is Facebook getting a Voice Assistant?

Picture of Kane Simms
Kane Simms
Screenshot of Aloha by Jane Manchun Wong

I first come across this on VoiceBot. Jane Manchun Wong has found some hidden code inside Facebook Messenger that would suggest that Facebook is about to launch a voice assistant called Aloha.

She also found hints of audio messaging within direct messages in Instagram.

Is it really an assistant?

For me, this doesn’t actually look so much like an assistant. It’s more of a demonstration of a speech to text engine. And audio messaging in Instagram is interesting. LinkedIn already rolled that out.

The bigger picture

Even if it’s not evidence of an assistant, and if it is simply a voice interface, it’s certainly a step in the right direction and will help users get more comfortable speaking to technology. That’s good for us all, right?

Share

Weekly newsletter

The latest in AI-powered customer experience. Make better strategic decisions with the help of our weekly newsletter.

Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

Share

✓   Link copied

Weekly newsletter

The latest in AI-powered customer experience. Make better strategic decisions with the help of our weekly newsletter.

Top articles and podcasts

Related content

Keeping control of your AI agents
Zammo's Stacey Kyler and Guy Tonye on the move from diagram flows to agentic systems, and why customers now want both the freedom of Gen AI and firm control.
The best AI use cases are right in front of your eyes

Loading the Elevenlabs Text to Speech AudioNative Player… CCW published a report recently that asked contact centre leaders how much impact AI has had on

How to build reliable AI agents: Test Driven Development is back!

Loading the Elevenlabs Text to Speech AudioNative Player… One of the top questions on the lips of teams building AI agents is ‘when is it

The two things contact centres have been missing until now
Cresta CEO Ping Wu unpacks the two things contact centres have always lacked, and how AI changes that.

Meet VUX at CCW Europe, Amsterdam, October 5-7

Register now: Why your contact centre playbook is obsolete