Agentic AI and LLMs, what to expect in 2025

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Kane Simms

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About this episode

Mike Myer the CEO and Co-Founder of Quiq, joins me as we discuss Agentic AI and what we can expect in 2025.

Mike Myer is the CEO and Co-Founder of Quiq, the generative AI conversational automation platform that’s been making noise in recent months, with a flurry of genAI use cases in production with a whole host of enterprise brands. Mike joins me to discuss where we are with agentic AI adoption and trends he’s observed in 2024 as well as forecasted trends and considerations for 2025.

In this episode

00:00 Introduction and welcome Mike
03:36 What is Quiq?
06:28 What is Agentic AI?
12:59 When to use Agentic AI
18:05 Technology expectation
19:40 The ‘Agentic AI’ Term
23:30 Describing an AI agent
26:10 Changes in the past 12 months
28:20 Managing hallucinations
35:33 Language understanding capabilities
39:10 The full stop problem
45:23 Piecing the journey together
49:11 Thoughts for 2025
53:47 Outro

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Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

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