Expert analysis of the best AI platforms in 2025

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Kane Simms
  • Founder and CEO at VUX

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About this episode

Gartner’s Magic Quadrant for Conversational AI platforms is back in 2025! This is a must-watch for CX leaders seeking to make informed decisions about their AI tech stack.

In this episode, we provide deep technology market analysis for artificial intelligence in customer experience. Whether you’re looking to build AI chatbots, AI agents, Retrieval Augmented Generation applications, these conversational AI platforms are the best of breed.

Stay tuned until the end to see who made Kane’s cool vendors list plus the ones to watch.

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Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

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