Adoption, growth, in-skill purchases and developer rewards with Nick Schwab

Picture of Kane Simms
Kane Simms

About this episode

The first in a new series called ‘Unscripted’ where we have off-the-cuff, unscripted conversations with voice first leaders and practitioners to get acquainted, hear their story and find out how they do what they do.

In this first episode, we speak to Alexa Skill developing veteran, Nick Schwab, founder of Invoked Apps, about:

  • User adoption of his Ambient Sound skills (his daily usage is huge!)
  • In skill purchasing and his conversation rates (surprising!)
  • Developer rewards and how it all works
  • How much it costs to host a successful skill
  • Why now is the time for Europe to invest heavily
  • The discoverability crisis and what’s changed

Follow Nick Schwab on Twitter

Check out Invoked Apps

Share

Weekly newsletter

The latest in AI-powered customer experience. Make better strategic decisions with the help of our weekly newsletter.

Host

Kane Simms

A strategic AI advisor who, for the past decade, has helped business leaders and product owners transform customer experience using conversational and generative AI.

Share

✓   Link copied

Weekly newsletter

The latest in AI-powered customer experience. Make better strategic decisions with the help of our weekly newsletter.

Top articles and podcasts

Related content

The best AI use cases are right in front of your eyes

Loading the Elevenlabs Text to Speech AudioNative Player… CCW published a report recently that asked contact centre leaders how much impact AI has had on

How to build reliable AI agents: Test Driven Development is back!

Loading the Elevenlabs Text to Speech AudioNative Player… One of the top questions on the lips of teams building AI agents is ‘when is it

The two things contact centres have been missing until now
Cresta CEO Ping Wu unpacks the two things contact centres have always lacked, and how AI changes that.
Our deep analysis of the Gartner Magic Quadrant for Conversational AI Platforms 2026
Discover where all 14 vendors landed, why voice is only an optional criterion and the question the report doesn't ask.

Meet VUX at CCW Europe, Amsterdam, October 5-7

Register now: Why your contact centre playbook is obsolete